Tuesday, April 13, 2010

Relationships

In various parts of my life recently the topic of relationships has come up.  For example with customers it was how do you build stronger partnerships.  At an event it was how do you get involvement from participants.  In my personal life I have been asked advice on how to build a stronger bond with children and significant others. 

Today while catching up on my email I came across a book called  The 100/0 Principle.  This embodies what I think about relationships.  Now understand I am not perfect and sometimes I do expect something without giving or even after giving.  I aspire to be better.  Here is an a peice from the book:

The 100/0 Principle applies to those people in your life where the relationships are too important to react automatically or judgmentally. Each of us must determine the relationships to which this principle should apply. For most of us, it applies to work associates, customers, suppliers, family and friends.


STEP 1 - Determine what you can do to make the relationship work...then do it. Demonstrate respect and kindness to the other person, whether he/she deserves it or not.

STEP 2 - Do not expect anything in return. Zero, zip, nada.

STEP 3 - Do not allow anything the other person says or does (no matter how annoying!) to affect you. In other words, don't take the bait.

STEP 4 - Be persistent with your graciousness and kindness. Often we give up too soon, especially when others don't respond in kind. Remember to expect nothing in return.

At times (usually few), the relationship can remain challenging, even toxic, despite your 100 percent commitment and self-discipline. When this occurs, you need to avoid being the "Knower" and shift to being the "Learner." Avoid Knower statements/ thoughts like "that won't work," "I'm right, you are wrong," "I know it and you don't," "I'll teach you," "that's just the way it is," "I need to tell you what I know," etc.

Instead use Learner statements/thoughts like "Let me find out what is going on and try to understand the situation," "I could be wrong," "I wonder if there is anything of value here," "I wonder if..." etc. In other words, as a Learner, be curious!

Principle Paradox

This may strike you as strange, but here's the paradox: When you take authentic responsibility for a relationship, more often than not the other person quickly chooses to take responsibility as well. Consequently, the 100/0 relationship quickly transforms into something approaching 100/100. When that occurs, true breakthroughs happen for the individuals involved, their teams, their organizations and their families.

 
 
To find the book please check out: http://store.simpletruths.com/shared/StoreFront/default.asp?CS=simplet&StoreType=BtoC&Count1=605388820&Count2=522529244&ProductID=2060&Target=products.asp&cm_mmc=Responsys-_-TU-_-4.13.10-_-HUZO1a

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